DO YOU SELL CUSTOM GAMING PCS?
Yes, we do build custom rigs according to your requirement. Just ring us at +91 9108 131 313.
WHAT HAPPENS IF THERE'S BEEN A DELIVERY MISHAP TO MY ORDER? (DAMAGED OR LOST DELIVERY)
We take such matters very seriously and will look into individual cases thoroughly. Any sample that falls under the below categories should not be thrown away before taking photo proof and emailing the photo of the affected sample and your D.O (Delivery Order) to us at [email protected] (if applicable). For more details, please read our Return Policy.
WHAT EXACTLY HAPPENS AFTER ORDERING?
A dedicated XGarage associate is assigned for every order to make sure the shipment leaves the warehouse with in 24Hours and there is a multi level packaging checklist to ensure the safety of the product. Then the order is passed on to our logistics partner for fast delivery.
WHERE CAN I TRACK MY ORDER?
You can track your order at : My Account>Orders>Track
CAN I ADD MONEY TO X-WALLET?
Yes you can. Go to https://xgarage.in/my-account/wallet/
click on Wallet Top-Up > ADD
DO THE PRODUCTS COME WITH A WARRANTY?
Yes, all the products sold by us hold a carry-in warranty.
WILL I RECEIVE THE SAME PRODUCT SHOWN IN THE PICTURE?
Not necessary as the images shown are just a representation. However, you will get the brand new updated models for your order.
IS IT SAFE TO PAY THROUGH XGARAGE WEBSITE?
Your safety is always our priority. All of the transactions including buying a product, leaving a review, secure payment, etc are done over 256bit TLS Encryption.
We are partnered with Razorpay, The industry leading payment gateway who is completely PCI-DSS Compliant. To further secure your transactions, all the details entered by a user like their name, address, and credit/debit card information are used only to process and complete the order. We never store sensitive information like CVV numbers, PINs, etc.
CAN I BE REIMBURSED THROUGH THE ORIGINAL PAYMENT METHOD?
Yes the refund can be processed through your original payment method considering the return policy criteria.
DOES XGARAGE HAVE ANY HIDDEN AND SHIPPING CHARGES?
We do not have any hidden charges. All the amount will be shown to you at the time of confirming the order, which is crystal clear for any buyer. Except for graphics cards, we do charge extra for shipping. The shipping charges will be shown to you while you place your order.
ORDERS AND RETURNS
For more details on orders and returns, read our return policy. Or, if you have questions, please visit our help centre.